The company creates a software product for support teams. The Deskpro tool allows support agents to help clients via emails, chats, phone calls, and soon on social media.
The platform helps support teams and managers to:
- collect reports and analytics to view and evaluate the performance
- integrate with external applications
- use the platform on the go with the help of mobile apps for iOS and Android
- automate support workflow
Deskpro is trusted by companies representing different industries. Among their clients are Garmin, Microsoft, Xerox, Siemens, P&G, Vodafone, HMRC, CapitalOne, Panasonic, NHS, Valve, Brown University, Hotel Chocolat, Team USA, Arrow, Pure, 1&1, Booz Allen Hamilton, US Department of Defence.
The company is built by an enthusiastic and professional crew located in a brand new office in Wimbledon, London.
Benefits the company offers for its employees include:
- A competitive salary + bonuses
- Private healthcare
- Parental leave
- Pension plan
- Free breakfasts, lunches, and snacks during the day
- Comfortable office with computers and equipment of your choice
- 25 days of paid holidays per year
- Newly-built office next to the Wimbledon station
- Corporate events and teambuilding
- Bike parking
Deskpro Ltd, 79 Hartfield Rd,
Wimbledon, London SW19 3ES, UK