Something About Company
Groove was founded in 2011 and headquartered in Newport, RI. The company creates a SaaS solution to help small businesses establish effective communication and collaboration with their clients.
Products
Groove offers a simple solution for small businesses to manage their help desk. The app has only necessary features which make it easy to use:
- Shared inbox to keep track of all incoming and outgoing emails when the company is scaling to more than one support agent.
- Knowledge base — helps companies to create a self-service help center available any time of day and night and answering possible customers’ questions.
- Analytics to track conversions and employees’ productivity and performance.
- Integrations with third-party services and software such as HubSpot, Salesforce, Jira Software, GitHub, etc.
Clients
Groove is suitable for small-size businesses from all industries. It can boast of thousands of clients using the service all over the world.
Team
The team is built of highly-motivated employees aimed at empowering small businesses
Benefits the company offers for its employees include:
- Possibility to work remotely from anywhere in the world
- Unlimited number of paid vacation days
- A diverse team of 20 professionals scattered all around the world
Contacts
449 Thames Street,
Newport, RI 02840, US
http://www.groovehq.com
