Customer service is often taken for granted. “Just do your job,” they say. “That’s what we’re paying you for,” they say. Not here. At Packlane, we see it as an art form. Because great service—where details matter most, problems get solved (not deflected), and relationships are built—is magical. We know that without the right person representing us on the front
We Are… Shogun, and we're on a mission to help people create the best eCommerce experiences in the world. We were in the Winter 2018 batch of Y-Combinator, we just raised a Series A investment, we have over 15,000 active paying clients, and we're preparing to launch a new product in 2020 (you can read more in Tech Crunch). Our
We Are… Shogun, and we're on a mission to help people create the best eCommerce experiences in the world. We were in the Winter 2018 batch of Y-Combinator, and we just raised a Series B investment. We have over 15,000 active paying customers, and we recently launched Frontend, our next-generation storefront tool (you can read more on Tech Crunch). Our
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